RESERVATIONS
Reservations are advisable! Classes fill up quickly.
ONLINE: reserve a space online up to 7 days prior to class time. Online reservations will be cut off 30 minutes prior to class time. You must have class credit to reserve online and may purchase exercise classes through our online store. If you need to change classes or cancel you must do so online at least 30 minutes before the class starts.
TELEPHONE: You may call in your reservation 30 minutes or less prior to class time though we strongly advise using the online reservation system. Please note that online reservations may book the class. Pre-signing in means you will be charged for the class (clients with unlimited packages will lose one day for each no-show). We cannot accept cancellations or class changes by phone.
Everyone must still check in at the front desk before class!
NEW CLIENTS may purchase a New Client Introductory Special - 30 days of unlimited classes for $100.00! New clients must check in at the front desk at least 10 minutes before class starts. New students who arrive after class has commenced will have to wait for the next class.
CANCELLATION POLICY:
If you do not cancel your online reservation at least 30 minutes before class time, YOU WILL BE CHARGED FOR THE CLASS (clients with unlimited packages will lose one day for each no-show).
We cannot accept phone cancellations.
Refunds: No refunds will be given for classes after ten days from purchase date. All classes booked, including no shows and late cancels, within the ten days will be deducted at the single class rate.
Expirations: Class courses expire one year after purchase. Unlimited courses expire 30 days after activation.
Reservations are studio specific. Classes purchased at the Marina location cannot be used Downtown. Classes purchased Downtown cannot be used at the Marina location (except for the Premium 30-day unlimited).
See how to make reservations for child care› |